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Privacy Policy

How we use your information

We take our privacy obligations very seriously. The purpose of this document is to outline the type of information Chapel Studios holds and how we use any information provided to us.

This website is owned and operated by Chapel Studios Communications Ltd, a company incorporated and registered in England and Wales with company number 05867814 whose registered office is at The Old Library, High Street, Moreton-in-Marsh, Gloucestershire, GL56 0AX.

By using this website, you agree to be bound by this Privacy Policy which forms part of our Terms and Conditions. Capitalised terms used in this Privacy Policy are defined in our Terms and Conditions.

Your personal information

In order to provide some of our services, we require your name, email address and basic contact details, including your telephone number. We collect this when you register for a service or make an enquiry to us regarding any service provided by Chapel Studios. We require this information in order to provide you with information about our services. We only hold these details for this purpose and you can request to stop receiving communications from us at any time.

What we collect

When you visit our websites, we collect standard internet log information. We do this in order to perform analysis on the use of our websites in order to compile aggregated statistics. The cookies we use to gather this information cannot be used to personally identify you. Where we do need to collect personally identifiable information, we clearly highlight this and explain how it will be used. For example, some aspects of your use of our websites will be linked to your user ID which enables us to provide technical support and identify errors with the system. We also do this in order to identify Authorised Users whom we may contact to recommend further use of - or ways to improve use of - our services.

Our use of cookies

In order to collect log information and enable all the features of our websites to function correctly, we need to store cookies on your browser. You can change your browser settings to block cookies if you wish, but some aspects of our services may not function correctly. You can find out more about cookies at https://www.gov.uk/help/cookies We use the following cookies as part of Attain:

_ga (Developer: Google Analytics; Purpose: Data analytics)

_gid (Developer: Google Analytics; Purpose: Data analytics)

For more information about Google Analytics, please visit: http://www.google.co.uk/intl/en/analytics/privacyoverview.html

How we process your data

Our websites are hosted using Amazon Web Services (AWS) who provide one of the leading server platforms in the world. All information uploaded to our websites resides on servers in Amazon's EU data centres and access to this information is limited to us and our website developers (Chapel Studios Communications Limited). Our data processing providers, including AWS, are not permitted to use nor access your personal information, except for the limited purpose of processing and storing any data as part of our services. Some data processing is carried out using services which are located outside the EEA. By using our services, you accept that your contact information may be transferred outside of the EEA for data processing purposes but, where this happens, the data processing will only be carried out by providers who participate in, and have certified their compliance with, the EU-US Privacy Shield Framework. For more information about the providers we use for data processing, please email legal@chapelstudios.uk

How we protect your data

We strive to provide a secure environment for your data. We have put in place a combination of security protocols and procedures to safeguard the information stored by us. All servers which host the our services use SSL certificates to encrypt the flow of traffic between the server and your web browser. Notwithstanding this, we cannot guarantee that personal information uploaded to us will be secure due to the nature of the Internet. If we become aware of any unauthorised access or disclosure of data from our services, we will advise you as soon as possible.

How we contact you

In order to keep you informed of changes to the service provided by us, we may wish to send you occasional emails. You can opt-out of any email communications at any time by using the link at the bottom of any message.

Access to your data

You may request access to your personal information stored by us at any time. Please email legal@chapelstudios.uk

Links to other websites

This privacy policy does not extend to cover any links within this site which link to other websites.

Changes to this Policy

We may need to amend or update this Privacy Policy at any time to reflect changes to the law, how we process your data, or the Attain services. This privacy notice was last updated on 22 May 2018.

Questions regarding this Privacy Policy

If you have any questions regarding this privacy policy, please do not hesitate to contact us either by email to legal@chapelstudios.uk or by post: Chapel Studios, High Street, Moreton-in-Marsh, GL56 0AX.